About | Jumbari Family Safaris

About Us

About Us

Why book with us

Expert travel advice

Based in South Africa, we offer expert travel advice for Africa based family travel.

Best price guarantee

We guarantee the best price for your African safari.

Responsible travel

We are dedicated to creating a positive impact on Africa through conservation efforts and responsible travel.

24/7 support

We offer 24/7 support and are always available in case of an emergency while on safari with your family.

Full service

We offer a full service with flights included.

Accredited

We are accredited by Responsible Tourism, SATSA, Cape Town Tourism and part of the Ker & Downey® Africa group, ensuring expertise.

Jumbari Family Safaris is a venture from seasoned safari and African travel experts, Ker & Downey® Africa. The Jumbari team is united by a love of travel and boasts over 49 years worth of expert African travel advice. Based in Cape Town, South Africa Jumbari Family Safaris can be trusted to provide expert advice on Africa based family travel.

Our core values

01 | We create lasting memories

02 | We are mindful of others

03 | We create a positive influence

04 | We are driven and purposeful

05 | We are honest and earn trust

Our dedicated team will research, plan and book your family safari, making sure all that’s left for you to do is create lifelong memories with your loved ones. From early check-in, kids packs and colouring activity kits to Junior Ranger programmes, treasure hunts and nature walks, our team will design a safari to suit your family’s need.

Our services

01 | We offer private and scheduled transfers.

02 | We offer day tours as well as overland tours

03 | We guarantee to solve any problem that comes our way, we work hard for our clients to ensure the best possible solution.

04 | We ensure that our properties are family-friendly and include options of family rooms as well as childminding facilities for the little ones.

05 | Families traveling with Jumbari will have exclusive use of a private vehicle, guide and tracker while on their safari.

06 | Our properties offer educational activities for all ages including Junior Ranger Programs as well as children-centred activities.

07 | For those traveling with little ones, we offer cots and car seats for your private transfers.

Meet our team

Lisa Nel

General Manager


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Jumbari’s General Manager, Lisa has over 24 years of experience working in the travel industry. She has personally experienced the challenges involved in planning a successful family safari and strives to simplify the process for everyone who wants to experience the magic of Africa with their family. Lisa has extensive African travel experience and has personally visited Kenya, Mozambique, Botswana, Zanzibar, Zimbabwe, Zambia, Mauritius and Namibia as well as many safari destinations in South Africa.

Kayleigh Lockem

Inbound Consultant


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Kayleigh grew up in the small coastal town of East London, on South Africa’s East Coast. After her career as a professional musician for the South African Police Service, she moved to the City of Cape Town and embarked on a new career in travel. She has a deep sense of adventure and a constant desire to explore and try new experiences. She is passionate about conserving Africa’s unique wildlife and natural heritage for future generations. Jumbari is the perfect platform to share her love for responsible travel, making a difference to conservation and local communities, whilst still planning memorable vacation experiences for the entire family.

Zeena Ponto

Inbound Consultant


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Our sales consultant Zeena works in the sales and customer experience department and has been in the tourism industry for 7 years. Zeena’s passion lies in showing people what Africa has to offer, so you can rest assured that your African family adventure will be filled with lasting memories. Zeena thrives on a challenge and would love to visit Uganda and trek to see the gorillas.

Rowan Botha

Contracting Manager


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Rowan works in Jumbari’s product team and has traveled extensively throughout his career. From the Netherlands to Namibia, Rowan’s travel experience has inspired him to create travel moments for others.

Roshan Davies

Product Coordinator


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With over 10 years of experience in the tourism industry, Roshan is the brain behind finding the perfect family hotels, lodges and camps for your trip to Africa. She is constantly on the lookout for new, exciting activities to offer clients which cater to all ages. Roshan loves what she does and enjoys learning about different places, what exceptional experiences they offer and how they can accommodate families on safari. One day she would love to visit Tanzania and Zanzibar as part of her bucket list places to see.

Lindsay Krause

Marketing Coordinator


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Lindsay gained her traveling chops from spending 4 years living in and exploring South East Asia. From motorbiking her way through Vietnam, scuba-diving with whale sharks in Thailand, sipping on coconuts in the Philippines and exploring ancient temples in Cambodia, Lindsay’s got a case of the travel bug and looks forward to ticking African adventures next off her bucket list.

Nico Janse van Noordwyk

Finance Manager


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Nico, our experienced finance manager, has been working in the travel industry since November of 2013. Why travel? He loves the vibrancy of it all and how interactive the tourism industry is. Born and bred in Cape Town, Nico loves exploring our home country by motorbike and can often be spotted exploring the backroads of South Africa on the weekends.