Coronavirus (COVID-19) Update | Jumbari Family Safaris
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Coronavirus (COVID-19) Update

A note from our CEO – Travel will stand the test of time

 

The good news that December 2020 saw a huge increase in the number of clients wanting to travel to Africa, planning their bucket list trip for 2021. Even as far ahead as 2023, it is never to early to start planning with our Travel Experts. Jumbari Family Safaris is compliant with COVID-19 industry protocols and we are proud to have received the ‘Safe Travels” stamp for global protocols from the World Travel Tourism Council.

With the emergence of the COVID-19 virus and our responsibility towards Africa and its people, Jumbari Family Safaris is following the guidelines of the World Health Organization and the South African government to restrict the spread of Coronavirus to the best of our ability. While we took the initiative to postpone all trips for travel in most of 2020, we would like to encourage clients to continue planning their trips to Africa for travel in 2021. This will play a major role in the survival of the global travel industry, our local suppliers and the people who depend on tourism for their livelihood. We would also like to take this opportunity to spare a thought for the doctors, nurses, medical workers, police and armed forces who will be going above and beyond for us over the coming weeks to keep us safe. We believe that travel will stand the test of time, so for now, we urge you to keep on dreaming.  

 


 

Our Approach – Transparency. Eyes on the facts. Safety first.

 

With all international borders being opened currently in Southern and East Africa, we are encouraging all of our clients to continue planning their African safari with us, for travel in 2021. Please double check with us in case any of the borders are closed.

 

We have always put the health and safety of our clients, our staff members and our suppliers as our top priority. We will be keeping you up to date with the latest developments from our side for peace of mind. For the time being, we will continue to share our beautiful continent with you via Instagram, Facebook and email! Join us on a visual journey of Africa by following us on Instagram (@jumbari), Facebook (@jumbariofficial) or sign up for our newsletter by completing the form in our footer. 

 

In terms of the health and safety of our employees, we are encouraging our staff to practice social distancing through working remotely in order to reduce the spread of the virus within Cape Town and South Africa. For now, we are doing what is right for our global community by acting responsibly.

 


 

What we recommend to our clients:

 

Clients currently traveling with Jumbari Family Safaris:

 

Our team has ensured that all of our clients who are currently in Africa are following the necessary safety precautions to avoid infection. In addition to this, we have contacted all the necessary suppliers that they will be in contact with (safari lodges, hotels, guides, drivers) to ensure similar safety precautions during their time with them. 

 

Confirmed clients travelling within the next few weeks

 

Your travel expert would have been in constant contact with you and would provide you with lots of information on the requirements for PCR tests for COVI-19 where necessary. Our staff are fully au fait with all the requirements for entry into a country for your trip.

 

New clients:

 

We are encouraging all clients currently in consultation with our travel experts to consider traveling in 2021 and also in 2022. This will ensure complete peace of mind regarding your travel dates, availability and accessibility.

 


 

FAQ’s

 

What happens if I choose to postpone my dates to a season when rates are higher or lower?

 

If you choose to postpone your dates to a season when rates are higher you will be required to pay the difference unless we are able to negotiate an alternative agreement with our suppliers. If you choose to postpone your dates to a season when rates are lower you will be reimbursed the difference or the amount will be deducted from your final payment. Some regional and domestic airlines are also allowing one free date change for travelers who have postponed their travels.

 

I’m keen to book a trip, when do you advise to travel?

 

We are encouraging our new clients to start planning their trips to Africa today, for travel in 2021.  

 


 

Contact us, we are here every step of the way

 

If you have any questions regarding travel to Africa, please don’t hesitate to get in touch with one of our Jumbari travel experts at travel@jumbari.com.