Versatile Vacations | Jumbari Family Safaris

Versatile Vacations

Fee-free postponements and flexible cancellation terms

We know that traveling around the globe has become more challenging than before. Our team are working wherever we can to offer as much flexibility and support to clients as possible. Introducing Jumbari Family Safaris new Versatile Vacation terms designed to help you postpone or cancel your family safari without any added costs. Our terms include reduced deposits, deferred payment dates, free date changes, up to 100% free cancellations* on a case by case basis.

Jumbari Family Safaris craft highly-personalized African moments for families, ensuring each trip is one they will never forget. As a result, there may be some occasions where a bespoke experience has to be secured with a higher deposit, or on a non-refundable basis. This will be clearly communicated with you prior to booking. That said, Jumbari aims to apply our Versatile Vacation terms to as many bookings as possible.

*Full refund depending on itinerary (flight refunds are subject to Airline policies)

How do Versatile Vacations work?

  • Should you cancel your booking due to COVID-19 restrictions, we’ll return up to 100% of your money on a case by case basis.
  • Alternatively, you can postpone your trip without additional chargesWe recommend postponements above cancelations as it might be difficult for you to find availability should you want to travel at a later stage.
  • Jumbari Family Safaris offers comprehensive travel insurance covering up to 75% of your insured trip cost should you cancel due to COVID-19 and up to 100% of your insured trip cost if you cancel for a standard covered reason. The insurance plan must be purchased within 21 days of your trip deposit. Alternatively, speak to us about travel insurance that will meet your individual needs to cover your itinerary.
safari

Refund & Cancellation

For all new bookings made with Jumbari Family Safaris you can cancel due to COVID-19 subject to the following conditions:

  • COVID-19 travel restrictions are in place in your country of residence or destination that prevent you from getting to your destination
  • Valid for travel up until the end of 2021.
  • Subject to the agreement of your chosen lodges or hotel at the time of booking, any variance will be notified to you at the time of booking and will supersede these terms and conditions.
  • All flights will be subject to their own terms and conditions and will depend on your fare class. Your consultant will advise you of your flight terms at the time of booking.

Cancellations due to fear of contracting COVID-19 or the prevalence of comorbidities will not constitute legitimate grounds for waiver of cancellation fees. 

family-safari-namibia
family-safari-namibia

Refund & Cancellation

For all new bookings made with Jumbari Family Safaris you can cancel due to COVID-19 restrictions subject to the following conditions:

  • COVID-19 travel restrictions are in place in your country of residence or destination that prevent you from getting to your destination
  • Valid for travel up until the end of 2021.
  • Subject to the agreement of your chosen lodges or hotel at the time of booking, any variance will be notified to you at the time of booking and will supersede these terms and conditions.
  • All flights will be subject to their own terms and conditions and will depend on your fare class. Your consultant will advise you of your flight terms at the time of booking.

Cancellations due to fear of contracting COVID-19 or the prevalence of comorbidities will not constitute legitimate grounds for waiver of cancellation fees. 

Cancellation outside of COVID-19

Should you cancel your booking for any other reason, Jumbari Family Safaris’ normal terms & conditions will apply. These are: 

  • 30% of the confirmed total booking value if the booking is cancelled more than 71 days prior to the date of arrival.
  • 100% of the confirmed total booking value if the booking is cancelled 70 – 0 days prior to the date of arrival or in the case of a no show.
  • Cancellation fees may differ due to specialist product and / or peak season travel. Airline reservations are 100% non-refundable.

Jumbari Family Safaris cannot be held liable to losses sustained due to medical expenses or cancellation penalties agreed to by you in booking your trip. 

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botswana-safari

What this means for you

Seamless travel is possible again. You can now plan your family safari with the knowledge that should things change, you won’t lose out. Get in touch with one of our consultants, who are always on hand to help. 

For your peace of mind

Jumbari Family Safaris has been issued with our Travel Safe – Eat Safe Certification by the World Travel & Tourism Council and Tourism Business Council of South Africa.  We are compliant with COVID-19 industry protocols and pledge to adhere to required industry safety protocols to create a safe destination for our guests and a “new normal” working environment for our team.

What this means for you

Seamless travel is possible again. You can now plan your family safari with the knowledge that should things change, you won’t lose out. Get in touch with one of our consultants, who are always on hand to help. 

For your peace of mind

Jumbari Family Safaris has been issued with our Travel Safe – Eat Safe Certification by the World Travel & Tourism Council and Tourism Business Council of South Africa.  We are compliant with COVID-19 industry protocols and pledge to adhere to required industry safety protocols to create a safe destination for our guests and a “new normal” working environment for our team.

botswana-safari

Get in touch, we are here to help

If you have any questions regarding travel to Africa towards the end of 2020 or in 2021, please don’t hesitate to get in touch with one of our travel experts at [email protected]

See our full Terms and Conditions here.